Confidential briefing
Confidence: High
Livia
Prepared for your Operating Model Change Discovery
What stands out
The strongest signal in Livia's Understanding wasn't experience, it was ownership: thrives when trusted with meaningful ownership.
It matters here because decision making happens close to delivery teams — the same ground, reached from the other direction.
Recommended next step
Meet Livia
Suggested first conversation:
- What ownership actually looks like inside your delivery teams.
- Which leadership behaviours bring out their best work.
- How the work here connects to something they'd care about.
You've not met before.
What we've learned
Ownership
Thrives when trusted with meaningful ownership. It has shaped what Livia has moved towards, not just what they say.
Revisited deliberately, and Livia did not soften it.
Leadership
When Livia describes work they were proud of, it is nearly always this: consistently prefers supportive leadership over hierarchical management.
Heard across separate conversations months apart, described the same way each time.
Mission
Described in specifics rather than principles — repeatedly prioritises meaningful financial services impact.
Raised unprompted more than once, with different examples behind it.
Why we're confident
We expected leadership to be the deciding factor for Livia. Repeated conversations pointed at ownership instead, and it has held every time since.
- Ownership, leadership and mission each read the same way from Livia's side and from yours, separately.
Their expectations sit at £120,000. No prior relationship — the reasoning carries this on its own.
Worth discussing first
- What ownership actually looks like inside your delivery teams.
- Which leadership behaviours bring out their best work.
- How the work here connects to something they'd care about.
- How decisions get made, and where they get written down.
- What would make the first year successful here.
Context
Where they are today
Livia is currently a Head of Transformation, based in Birmingham, United Kingdom. Their employer is theirs to share once you've both agreed to talk.
Where they've operated
Mostly financial services and media.
Livia has moved from PMO Lead to Head of Transformation over 24 years — widening responsibility rather than lateral moves. Not looking, but would take the right conversation. Status: not yet connected.