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Confidential briefing

Confidence: High

Leo

Prepared for your Operating Model Change Discovery

What stands out

Almost everything Leo chooses to talk about circles back to ownership. Specifically: wants responsibility for outcomes rather than delivery.

That reads directly onto your side, where decision making happens close to delivery teams.

Recommended next step

Meet Leo

Suggested first conversation:

  • What ownership actually looks like inside your delivery teams.
  • Which leadership behaviours bring out their best work.
  • How the work here connects to something they'd care about.

You've not met before.

What we've learned

Ownership

Wants responsibility for outcomes rather than delivery — and the examples behind it were about decisions, not responsibilities.

Heard across separate conversations months apart, described the same way each time.

Leadership

Leo keeps returning to this without being asked: describes their best managers as coaches rather than reviewers.

Raised unprompted more than once, with different examples behind it.

Mission

Repeatedly prioritises meaningful retail impact. It has shaped what Leo has moved towards, not just what they say.

Revisited deliberately, and Leo did not soften it.

Why we're confident

Later conversations strengthened rather than altered what we believed about Leo and ownership — the examples got more specific, not vaguer.

  • Ownership, leadership and mission each read the same way from Leo's side and from yours, separately.

Their expectations sit at £118,000. No prior relationship — the reasoning carries this on its own.

Worth discussing first

  • What ownership actually looks like inside your delivery teams.
  • Which leadership behaviours bring out their best work.
  • How the work here connects to something they'd care about.
  • How decisions get made, and where they get written down.
  • What would make the first year successful here.

Context

Where they are today

Leo is currently a Head of Transformation, based in Dublin, Ireland. Their employer is theirs to share once you've both agreed to talk.

Where they've operated

Mostly retail and technology.

Leo has moved from Operating Model Consultant to Head of Transformation over 12 years — widening responsibility rather than lateral moves. Not looking, but would take the right conversation. Status: not yet connected.