Confidential briefing
Confidence: High
Olivia
Prepared for your Operating Model Change Discovery
What stands out
Across separate conversations, Olivia returned to ownership unprompted each time — consistently describes work where the decision sat with them.
That reads directly onto your side, where decision making happens close to delivery teams.
Recommended next step
Meet Olivia
Suggested first conversation:
- What ownership actually looks like inside your delivery teams.
- Which leadership behaviours bring out their best work.
- How the work here connects to something they'd care about.
You've not met before.
What we've learned
Ownership
When Olivia describes work they were proud of, it is nearly always this: consistently describes work where the decision sat with them.
Revisited deliberately, and Olivia did not soften it.
Leadership
Described in specifics rather than principles — consistently prefers supportive leadership over hierarchical management.
Heard across separate conversations months apart, described the same way each time.
Mission
Repeatedly prioritises meaningful education impact — and the examples behind it were about decisions, not responsibilities.
Raised unprompted more than once, with different examples behind it.
Why we're confident
This began as a single remark about ownership. It has since reappeared in separate conversations months apart without changing shape.
- Ownership, leadership and mission each read the same way from Olivia's side and from yours, separately.
No prior relationship — the reasoning carries this on its own.
Worth discussing first
- What ownership actually looks like inside your delivery teams.
- Which leadership behaviours bring out their best work.
- How the work here connects to something they'd care about.
- How decisions get made, and where they get written down.
- What would make the first year successful here.
Context
Where they are today
Olivia is currently a PMO Lead, based in London, United Kingdom. Their employer is theirs to share once you've both agreed to talk.
Where they've operated
Mostly education, media and fmcg.
Olivia has moved from Transformation Director to PMO Lead over 13 years — widening responsibility rather than lateral moves. Not looking, but would take the right conversation. Status: not yet connected.